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Frequently asked questions

What appliances and whitegoods come with my apartment?

Each apartment is equipped with Fisher & Paykel appliances (refrigerator, dishwasher and combined washer and dryer) and Samsung WindFree air conditioning units for premium living and comfort. Utilities are pre-installed for immediate connection, so moving in is seamless.

Do you offer furnished apartments?

Yes, we offer a furniture package with select apartments. Check availability and details on our Search Apartment Dashboard or call us 1300 130 918 at for more information.

Do you accept pets?

Yes, pets are welcome at The Keys in all apartments. We also have a selection of “pet-friendly” apartments, that feature timber flooring throughout and have pet doors out to terraces.

What is the minimum & maximum length of contract?

Tenancies are available for a fixed term lease of 3 months to 5 years . There will also be options for renewing your lease agreement with us, following the expiration of your Initial Term. The site management team will be happy to discuss your options at the time of a possible renewal.

I am a student, can I rent an apartment at The Keys?

Absolutely, we welcome all individuals over 18 to apply for one of our apartments. These terms can be discussed and decided with our team, when securing the property.

Is there car parking and storage available at The Keys?

Yes, we have car parking and storage available to rent with your apartment. This can be discussed with our team in detail when securing the property.

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